Previous incidents

Siteglide and Siteglide API recovered.

Siteglide and Siteglide API recovered.

Front-end Sites and Production Sites - Sydney recovered.

Upcoming Maintenance - Sydney, London, Staging
We would like to inform you that we will be performing important maintenance and upgrades to platformOS core.

Sydney Maintenance Window:
May 25, 2023, between 12-1:00am AEST
London Maintenance Window:
May 25, 2023, between 8-9:00am BST

Staging Maintenance Window:
May 27, 2023, between 7-8:00am UTC

Tasks performed:
Upgrade of PostgreSQL Cluster

Impact:
Some downtime is expected (less than 20 minutes), which may cause some diffic...

platformOS Maintenance message:

Zero Day Maintenance - Oregon
We would like to inform you that we will be performing important maintenance and upgrades to platformOS core tomorrow morning.

We apologize for the lack of notice and only do this with extreme caution. The team will be actively working on this upgrade afterwards to ensure everything goes well after the maintenance window is complete.

Oregon Maintenance Window:
May 18, 2023, between 4-5:00am EDT
Tasks performed:
Upgrade...

Note: Going forwards incidents and maintenance will be reported here (our Status Page) to help ensure you're aware of any issues as quickly as possible and to provide as much information on the issues once resolved.

On Wednesday 16th May 2023 there was degraded performance affecting the Siteglide Admin and CLI due to a suspected DDoS attack identified by our supplier, platformOS. This was caused by another service changing an IP address that had never previously changed. Siteglide and plat...