Previous incidents

November 2023
Nov 14, 2023
1 incident

Siteglide Portal and Siteglide API are down

Downtime

Resolved Nov 14 at 04:12am UTC

Siteglide Portal and Siteglide API recovered.

1 previous update

Nov 09, 2023
1 incident

Front-end Sites and Production Sites - London are down

Downtime

Resolved Nov 09 at 10:04pm UTC

Front-end Sites and Production Sites - London recovered.

1 previous update

Nov 08, 2023
1 incident

Siteglide Portal, Front-end Sites, Siteglide API, Production Sites - London, ...

Downtime

Resolved Nov 08 at 11:01pm UTC

Front-end Sites and Production Sites - London recovered.

3 previous updates

October 2023
Oct 16, 2023
1 incident

Siteglide Portal and Siteglide API are down

Downtime

Resolved Oct 16 at 12:12pm UTC

Siteglide Portal and Siteglide API recovered.

1 previous update

Oct 14, 2023
1 incident

Siteglide Portal and Siteglide API are down

Downtime

Resolved Oct 14 at 08:53pm UTC

Siteglide Portal and Siteglide API recovered.

1 previous update

Oct 05, 2023
1 incident

Siteglide and Siteglide API are down

Downtime

Resolved Oct 05 at 07:30am UTC

Siteglide and Siteglide API recovered.

3 previous updates

Oct 04, 2023
1 incident

Siteglide and Siteglide API are down

Downtime

Resolved Oct 04 at 04:02pm UTC

Siteglide and Siteglide API recovered.

1 previous update

September 2023
Sep 16, 2023
1 incident

Siteglide and Siteglide API are down

Downtime

Resolved Sep 16 at 12:02pm UTC

Siteglide and Siteglide API recovered.

1 previous update

Sep 14, 2023
1 incident

Siteglide and Siteglide API are down

Downtime

Resolved Sep 14 at 10:23am UTC

Siteglide and Siteglide API recovered.

3 previous updates

Sep 01, 2023
1 incident

404 error on Oregon

Resolved Sep 01 at 10:55am UTC

RESOLVED - Update from platformOS:

Following yesterdays AWS incident, we began making enhancements to our auto-scaling infrastructure by conducting cluster upgrades. The first phase yesterday was successful. During today’s upgrade process, a critical internal routing component experienced an outage, resulting in [404]. Regrettably, we were unable to rollback todays upgrade and had to manually resolve each encountered issue. This did result in some downtime for instances on the Oregon serve...